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Tuesday, 29 September 2015

Insurance & Technology

Integrated Communications and Collaboration:
The Key to Insurance Omnichannel Success


Date: Wed, October 7
Time:
1:00 PM ET / 10:00 AM PT

Register Now | Reserve Your Spot!


It's tempting to think that insurance customers stay strictly within the channel guardrails during their purchase and servicing journeys but nothing could be further from the truth. In fact, the voyages that your customers take to buy and service their insurance needs are often complex and fraught with missed chances to speed up the sale or service the customer efficiently. What's missing? A communication strategy that truly reflects the insurance shopping and servicing experience.

Join Forrester Research and Interactive Intelligence as they examine:

  • Emerging influences in the insurance shopping and service journey
  • How omnichannel is changing how insurers communicate with customers and prospects
  • Why integrated communications is a key component in the omnichannel strategy
  • How collaboration and awareness of the policyholder journey can improve customer service

Don't miss this important event!

Reserve Your Spot

Webinar Sponsored by:

Interactive Intelligence

Featured Speakers:

Speaker

Ellen Carney
Principal Analyst
Forrester Research

Speaker

Jennifer Wilson
Solutions Marketing Manager
Interactive Intelligence

Speaker

Jim Connolly
Contributing Editor
InformationWeek

 

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